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JOB OPPORTUNITY: Program Manager

Baker House Women's Residential Program Manager

Full-time in Baker City, OR

Closing date: open until filled

Please email your expression of interest and resume to Karen Hendricks.

For any queries, please contact Karen on 541-519-7472

Working under the direct supervision of our Clinical Director (and with input from the NDN CEO), the Program Manager will be responsible for the overall management of the Baker House Women's Addiction Residential Program, directly supervising staff, and for budget management, meeting applicable administrative rules, and provision of some direct services to clients.


  • Oversee Female Gender Specific Addition Residential Treatment Program

    • be able to develop treatment programs

      • keep updated on information and new development in the field

    • meeting administrative rules

    • achieving utilization

    • meeting budget expectation

      • Monitoring of revenue and expenditures

      • Must meet utilization requirements

    • supervising the delivery of services to clients.

  • Provide and Facilitate at least two treatment groups per week

  • Serve as the Primary Counselor for at least 2 clients

  • Complete chart audits on 1 closed and 2 open monthly on each clinician with use of EOCCO chart audit tool

    • guarantee that assessments and treatment plans are completed upon arrival

    • guarantee that individual services are being provided, at least 1 hour per week

    • guarantee that case management and care coordination is occurring with providers outside of residential program

    • guarantee that groups are being provided and documented in a timely manner

    • guarantee that discharge summaries are completed in a timely manner, along with discharge from program and in MOTS

  • Work with billing department to obtain and maintain authorizations for individuals within residential programs

  • Work with intake coordinator, review referrals and provide feedback in a timely manner

  • Train of staff in Policy and Procedures

  • Conduct direct supervision of clinical staff

  • Conduct weekly clinical case staffing meetings with all CADC’s and Mental Health Provider(s)

  • Attend or lead monthly All Staff Meetings

  • Oversee the client and administrative record management for the Programs

  • Hire and Supervise all staff with the assistance of Human Resource Director

  • Take direction from the Clinical Director and ensure that mental health regulations are being followed.

  • Be available to work a variable schedule to ensure that all groups and one-on-ones are completed.

  • Must be comfortable and able to network with other NDN Program Directors and appropriate agencies.

  • Drop by the program unannounced a minimum of twice a month, in the afternoon or early evening and on the weekends to ensure the client schedule is being carried out.

  • All clients and employees are to be treated with dignity, integrity and respect.

  • Prepare, participate in and respond to all Audits and Site Reviews.


  • Attend Administrative Team, supervision, staff, and community meetings.

  • Prepare reports for management on budget and program issues.

  • Respond to requests from the State A&D Program Office.

  • Attend training as available.

  • Provide on-call as scheduled.

  • Perform other duties as assigned.


  1. A Bachelor’s Degree in a relevant field and three years of paid full-time experience with minimum two years of direct alcoholism and/or drug abuse or Mental Health treatment experience;

  2. Or- Five years of paid full-time experience in the field of alcohol and other drug counseling;

  3. CADC II required;

  4. Two years of program management/development experience required;

  5. Knowledge and experience in staff development, training, and an understanding of personnel management;

  6. Must be a versatile team player with excellent communication and interpersonal skills; and

  7. Must interact amiably and cooperatively with staff, clients and business contacts.


Cell phone, telephone, fax/scanner/copier, and computer


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job, the employee is regularly required to reach with and fully utilize their hands and arms. The employee is frequently required to stand, walk, talk and hear. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the employee to dress in a professional manner at all times.

Please email resumes to Karen Hendricks.

Closing date - open until position is filled.

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